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OUCH!
January 2010
SANS
Institute Security Newsletter for Computer Users
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The Top Ten Reasons Why Computers Don't Have Security
Software Patches and Updates Roundup
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[Editor's Note: (Wyman) Do you have security software
installed on your computer? Is it up-to-date and protecting your system? Do you
have just anti-virus protection or a full security suite? We've made a list of
the top reasons that computers don't have security software, some good reasons
why you should install it on yours, and tips on how to shop for a good-quality,
all-in-one security suite that won't bust your budget.]
The Top Ten Reasons Why Computers Don't Have Security
Software
#10. "I just use my computer for email and web
browsing."
You are using your computer for the same things that most
people use them for most of the time. That's why scam and phishing emails,
rigged websites and similar deceptions are the most rapidly growing threats.
You fit the profile of computer users that the Bad Guys
are targeting.
A good-quality security software suite helps protect you
against deception and its consequences--exploitation for profit of personal and
sensitive information that a criminal may trick you into revealing.
#9. "I've never had any virus problems."
Famous last words. Being healthy is no reason to skip
vaccinations.
Security software functions like your immune system. It
can't prevent every infection, but without it, your computer is wide open to
infection by many hundreds of types of malicious software.
#8. "It kept popping up all the time."
Don't turn off your security software or remove it from
your system.
Those warnings may be legitimate or could be the work of
"scareware."
Scareware creates misleading pop-ups and animations about
bogus threats that look very convincing-all tricks to get you to click
"Yes" or "No"
or "Cancel." No matter which one you choose,
the problem will not go away, and clicking on anything stands to make things
worse. When this happens, contact your computer support provider immediately
for expert assistance.
#7. "It might crash my system."
Malicious software, however, will probably do much worse.
Malware can eat up your time, money, and peace of mind, and possibly steal your
identity. If you don't feel confident about installing security software, let
your computer support provider handle the job.
#6. "My subscription kept expiring."
Most subscriptions are good for one year. Those onscreen
reminders telling you that it's time to renew are just like the
"time-for-maintenance" light on the dashboard of your car. They can
be annoying, and sometimes go off prematurely, but aren't you grateful they're
there to remind you?
#5. "It slows down my system."
We make trade-offs between speed and safety every day.
Going without security software is always a bad choice. Not all security
software is of the same quality or performs equally well. If the one you have
bogs down your system too much, install one that doesn't. For shopping tips,
see Reason #1 below.
#4. "I thought it came with the computer."
It probably did, like the seatbelts and airbags in your
car. But even so, you have to activate and update pre-installed security
software or it will not protect your system effectively. Most new computers
come with 30- to 90-day trial versions of security software. When the trial is
nearly up, you'll see onscreen warnings and instructions for how to buy a full
subscription.
#3. "It's too expensive."
How about less than $100 a year? One-year subscriptions
to the leading, good-quality, all-in-one security suites, that include
anti-virus, anti-spyware, anti-phishing, anti-spam, and a two-way software
firewall, are available in retail stores for $50 to $80. Many are offered on a
30- to 90-day free trial basis and at a discount-usually $10 off-if you buy online
and download the software. Some products can be installed on two or three
systems, cutting the cost of protecting each computer by 50% or more. Before
you buy, check with your Internet Service Provider. You may be eligible to
receive a good-quality security suite at low cost or at no cost.
#2. "Macs don't need security."
Mac users are just as susceptible to deception as users
of Windows or any other operating system. Scam phishing emails, infected email
attachments, and rigged websites are the most rapidly growing threats-not
malicious software or things that exploit "holes" in software. These
deceptions target users, not computers, and don't need a "hole" to
succeed. Good-quality security suites can detect deceptions and include tools
to help you avoid revealing sensitive and personal information, such as social
security, credit card and PIN numbers, as well as usernames and passwords,
unwittingly or to the wrong people.
#1. "I don't know what to buy or how to install
it."
- - Shop for a security software suite as you would when
purchasing any important product.
- - Gather information and recommendations from IT at the
office, your Internet Service provider, or your computer support provider.
- - Get some good bets by reading comparative reviews of
competing products published by third-parties, such as PCWorld, Consumer
Reports, and MacWorld.
- - Hedge your bet by opting for a trial version, if
available, and one that you can upgrade to a full subscription without
reinstalling.
- - Weigh effectiveness, performance, features, support
and, lastly, price-at most a difference of $30/year.
- - Verify that the product includes anti-virus,
anti-spyware, anti-phishing, anti-spam, a two-way software firewall, and
automatic online updating.
- - Performance and effectiveness are judged best by the
results of professional testing, like those performed by AV-test.org and www.av-comparatives.org.
- - If you run into difficulties, telephone support is
preferable to email or online chat.
- - Familiarize yourself with the installation steps
before you begin. If you get lost or stuck, call the software manufacturer's
technical support line for assistance.
- - If you don't feel confident about installing security
software, turn the job over to your computer support provider.
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Patches and Updates Roundup
Windows & PC Office: http://update.microsoft.com and http://www.microsoft.com/security/updates/bulletins/200911.aspx
OS X: http://support.apple.com/kb/HT1338
Mac Office:
http://www.microsoft.com/mac/help.mspx?CTT=PageView&clr=99-0-0&ep=7&target=ffe35357-8f25-4df8-a0a3-c258526c64ea1033
iPhone/iPod: http://support.apple.com/kb/HT1414
iPod: http://support.apple.com/kb/HT1483
Windows Acrobat Reader:
http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows
OS X Acrobat Reader:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Macintosh
Flash Player: http://get.adobe.com/flashplayer/
Firefox: http://www.mozilla.com/en-US/firefox/update/
Safari:
http://www.apple.com/downloads/macosx/apple/application_updates/safari.html
Opera: http://www.opera.com/
Chrome: http://googlechromeupdate.com/updates.html
Java: http://www.java.com/en/download/manual.jsp
iTunes:
http://www.tuaw.com/2009/09/22/itunes-9-0-1-now-in-software-update/
Symantec:
http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2002021908382713
Norton:
http://www.symantec.com/business/security_response/definitions/download/detail.jsp?gid=n95
McAfee: http://www.mcafee.com/apps/downloads/security_updates/dat.asp
Kaspersky: http://www.kaspersky.com/avupdates
Sophos: https://secure.sophos.com/support/updates/
Panda: http://www.pandasecurity.com/homeusers/downloads/clients/
BitDefender:
http://www.bitdefender.com/site/view/Desktop-Products-Updates.html
Microsoft Security Essentials:
http://www.microsoft.com/security/portal/Definitions/HowToMSE.aspx
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Copyright 2009, SANS Institute (http://www.sans.org) Editorial Board: Bill
Wyman, Walt Scrivens, Phil Hoffman, Alicia Beard, Alan Paller.
Email: OUCH@sans.org
Download the formatted version of the OUCH! at https://www.sans.org/newsletters/ouch
Permission is hereby granted for any person to
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